Operators

A new hire, human or AI, needs a manager: clear objectives, the right tools, feedback, access and cover. What it takes to onboard AI agents and put them into production.

Rules before the agent acts, verification before its work lands, and proof after the fact: what governance means for an operator using AI agents.

Most of what's called an AI agent isn't one. A working definition, the tool-to-agent spectrum, and the reason autonomy needs governance.